Sales & Customer Service Specialist

Company: Hall Financial Group
Location: Remote
Posted on: May 25, 2023

Job Description:

Hall Financial Group, a leading financial services organization, is seeking a highly motivated and customer-oriented Sales & Customer Service Specialist to join our remote team. As a Sales & Customer Service Specialist, you will be responsible for delivering exceptional sales support and customer service to our clients. This is a fantastic opportunity for an individual with a passion for sales, outstanding communication skills, and a strong commitment to customer satisfaction.

Responsibilities:
--- Act as the primary point of contact for clients, providing prompt and professional assistance.
--- Respond to client inquiries via phone, email, and other communication channels, ensuring accurate and timely resolution.
--- Collaborate with clients to understand their financial needs and recommend suitable products and services.
--- Conduct sales consultations and presentations to educate clients on the benefits of our financial solutions.
--- Identify upselling and cross-selling opportunities to maximize sales potential.
--- Maintain a deep understanding of our products, services, and industry trends to effectively address client queries and concerns.
--- Process sales orders, applications, and transactions accurately and efficiently.
--- Build and maintain strong client relationships to foster trust and loyalty.
--- Follow up with clients to ensure satisfaction, address any issues, and provide ongoing support.
--- Collaborate with internal teams to ensure smooth sales processes and excellent customer experiences.
--- Meet or exceed sales targets and key performance indicators.

Qualifications:
--- Proven experience in sales and customer service roles, preferably in the financial services industry.
--- Excellent communication and interpersonal skills, with the ability to build rapport and establish long-lasting client relationships.
--- Strong sales acumen and the ability to identify and capitalize on sales opportunities.
--- Customer-focused mindset with a commitment to delivering exceptional service.
--- Detail-oriented with excellent organizational and time management skills.
--- Ability to work independently and remotely, while also collaborating effectively with a virtual team.
--- Proficient in using CRM software, sales tools, and other relevant technology.
--- Knowledge of financial products and services is an advantage, but not required.
--- Self-motivated with a results-driven attitude.

About Company:
Join our team at Hall Financial Group and lead a dynamic sales team to achieve outstanding results. If you have a proven track record in sales leadership, strong business acumen, and a passion for driving business growth, we want to hear from you. Apply now and take the next step in your sales management career.

Keywords: Hall Financial Group, Eugene , Sales & Customer Service Specialist, Sales , Remote, Oregon