Billing/Collections Specialist

Company: Evergreen Family Medicine, PC
Location: Roseburg
Posted on: September 15, 2023

Job Description:

Evergreen Family Medicine is committed to providing excellent care for your family with clinics in Roseburg and Myrtle Creek Oregon. Evergreen Family Medicine serves outpatient needs, including Urgent Care, Family Practice, Women's Health, Occupational Health, and school-based telehealth.Evergreen Family Medicine is a Drug Free Workplace. All candidates that are offered employment will be required to pass a pre-employment drug screen and background check.Responsibilities and Duties:--- Maintains confidentiality according to HIPAA regulations and EFM policies.--- Adheres strictly to EFM departmental standards and policies, including state and federal regulations.--- Communicates effectively and professionally with co workers, managers and patients via phone, email or in person.--- Schedules work flow and establishes priorities for timely billing and follow up.--- Ensures all Hold claims lists assigned are worked on a weekly basis.--- Identify ongoing issues and trends that can be corrected or improved in areas affecting billing; these may include areas of posting, claim hold's, take backs, kick codes, or insurance.--- Ensures AR postings of all insurance payments and refunds.--- Works with front office staff, to ensure that all patient information is correctly entered and processed for billing.--- Collects patient co-pays, self pays, and patients balances and process payments via phone calls from patients.--- Responsible for maintaining communication with insurance companies on any changes affecting billing for EFM. Maintaining login's for assigned insurance companies.--- Working knowledge and training of current EFM computer systems used to complete billing.--- Ensures all accounts receivable processes are fulfilled.--- Ensures all returned mail is researched and documented in the appropriate section of the patient's account.--- Ensures that all payment arrangements are documented and set up properly and maintained within the patient's account.--- Ensures that all accounts are turned to outside collections in a timely manner and develop relations with the outside agency.--- Ensures on a daily basis to promote an environment filled with teamwork, a positive outlook and constant professionalism.Qualifications and Skills:--- High School Diploma or equivalent--- At least one (1) year of collections/AR experience.--- Communication, interpersonal, clerical, and organizational skills necessary to complete job duties.--- Ability to handle the confidential aspects of the work.--- The ability to type at least 40wpm and activate and operate computers and office equipment.Physical requirements:--- Prolonged periods sitting at a desk and working on a computer.--- The employee is frequently required to walk; use hands and fingers, handle, or feel; and reach forward with hands and arms.--- The employee is occasionally required to sit and stoop, kneel, or crouch.--- Must be able to lift up to 35 pounds at times.Our culture and values are every employee's responsibility: The needs of our patient come firstS.P.I.R.I.T--- Stewardship--- Patient & Population Focused Health Care--- Integrity--- Respect--- Innovation--- TeamworkBenefits:--- Health, Dental, Vision benefits--- Life Insurance--- 401k with a company match up to 6%--- Paid Time Off

Keywords: Evergreen Family Medicine, PC, Eugene , Billing/Collections Specialist, Accounting, Auditing , Roseburg, Oregon